*How Can I Reach You?
Our Contact Information
As Şemsiye Evi, we are happy to serve our valued customers from all over Türkiye. We offer many ways to reach us for any questions, suggestions or orders:
For more contact information and directions, please visit our Contact Information page. Our customer service is always ready to provide the best solutions for your needs.
*Do You Have a Showroom or Store Where I Can Examine Your Umbrella Models?
You can examine our umbrella models on site by visiting our showroom in our umbrella factory in Istanbul Beylikdüzü or our showroom in Antalya Muratpaşa. In our showroom, you can see our wide range of products and find the opportunity to choose the umbrella model that suits you best.
Headquarters Address:
Yakuplu District, Beysan Industrial Site, Birlik Street No: 28, Interior Door: 1, Beylikduzu/Istanbul
Antalya Address: Tarım Mh.Perge Boulevard EA Gündoğdu Site C Block No:13 Inner Door: 2 Muratpaşa/Antalya
*Do you ship within Istanbul?
We offer free shipping and installation service for deliveries within Istanbul for orders placed from our company. The umbrellas you purchase are delivered to your address safely and installed by our professional team. Thus, we ensure that the products you purchase are ready for use in the best way. With this service that prioritizes customer satisfaction, we make your shopping experience more enjoyable and trouble-free.
*How are my orders delivered from outside Istanbul?
Orders placed outside of Istanbul are delivered to your address via warehouse and shipping. The extra shipping fee, determined according to the city and district where the order will be sent, belongs to the buyer. Our products are sent as disassembled, which allows for safe and easy assembly. In this way, it becomes more practical to carry and install your products. Your order is carefully packaged and delivered to you with assembly instructions for safe delivery.
*What are the delivery times for my orders? When will I receive the product?
Our company makes every effort to deliver your orders as soon as possible. Depending on the stock status of the products you order, our shipping times may vary depending on the city and district you are in. We take all necessary steps to ensure that our products reach you as quickly as possible and follow the process closely. Please contact our customer representatives to get more detailed information and get clear information about the shipping time . We are here to provide you with the best service!
*Which payment methods can I use to pay?
You can pay for your orders with different payment methods. Our payment options include credit card , bank transfer. These various payment options are provided to make your shopping easy and flexible. You can easily complete your order by choosing the payment method that suits your preference.
*Can I pay at the door?
We do not have a cash on delivery service. You can pay for your orders by credit card (mail order) or bank transfer before your products are shipped. These methods allow you to make secure and easy payments. Payment must be completed in order for your order to be processed. We offer secure payment methods to ensure customer satisfaction.
*Can You Print On The Umbrella I Want To Buy?
Our fringed umbrella models offer the option of printing on the umbrella fringes. This feature allows you to personalize your umbrella or highlight your brand. You can achieve both an aesthetic and functional appearance by adding logos, text or special designs to the fringes. Please contact our customer representatives for more detailed information and information about printing options. We are here to offer you the most suitable solution!
*Are Garden Umbrellas Suitable for Use on Balconies or Terraces?
The garden umbrellas we produce can be easily used in any area that needs shading, such as balconies, terraces, beaches, restaurants, cafes, etc. Our wide range of products offers aesthetic and functional solutions for all types of outdoor spaces.
At this point, the most important element is the dimensions of the area where the umbrella will be used. When choosing an umbrella, paying attention to the dimensions of the area you want to use it in will allow you to choose a product of the right size and model. In this way, you can achieve the most appropriate result in terms of both aesthetics and functionality.
If you have determined your area measurements, you can contact our customer representatives. They will help you choose the most suitable umbrella model and offer options that fit your budget. Choosing the right size and model umbrella provides a long-lasting and satisfying usage experience.
Remember, as Umbrella House, we are here to make your outdoor spaces more comfortable.
*How Resistance Do Your Umbrellas Resistance to Wind and Rain? Our umbrellas must be closed in extreme wind and rain due to their design. Our umbrellas, which provide high durability in normal windy weather, also provide protection in light rainy weather thanks to the water-repellent properties of their fabric. However, our umbrellas do not provide full protection in normal and excessive rainy weather. The main purpose of our umbrellas is to protect users from the sun. Therefore, it is important to be careful in adverse weather conditions in order to use our products for a long time.
