You can return the product you purchased from semsiyeevi.com with your invoice or request an exchange within 14 days from the date of delivery.
In order to make a return or exchange of a product, the notification and request must be notified to us via e-mail within 14 days. In order for the return process to begin, the product must be sent with its invoice, with the return shipping fee covered by the customer.
Open and check the packages that you think were damaged during shipment in front of the cargo company representative you received. If there is any damage to the product, have a report drawn up by the cargo company and do not accept the product. Please remember that once the product is received, you have accepted that the cargo company has fully fulfilled its duty.
The conditions for returning the product and the price are as follows:
Returns must be made with the original box. Returns of used, damaged products or products that have lost their resalability due to damage to their original box are not accepted. If the product complies with the return conditions, the return process is initiated. When the return is approved, the buyer will be contacted via the registered e-mail address and the payment will be deposited back into the account. These periods are at most ten days from the date of notification.
Return address: Yakuplu Mh. Beysan Industrial Site Birlik Street No:28 Interior Door:1 Beylikdüzü/İstanbul
Phone: 444 1 431 (From anywhere in Turkey without dialing area code)
The refund amount is transferred to your account after the products reach the warehouse and their compliance with the return conditions is checked. Depending on your bank, it may take a few days to see your refund on your credit card or account. You can follow up from your bank.
In order to make a return or exchange of a product, the notification and request must be notified to us via e-mail within 14 days. In order for the return process to begin, the product must be sent with its invoice, with the return shipping fee covered by the customer.
Open and check the packages that you think were damaged during shipment in front of the cargo company representative you received. If there is any damage to the product, have a report drawn up by the cargo company and do not accept the product. Please remember that once the product is received, you have accepted that the cargo company has fully fulfilled its duty.
The conditions for returning the product and the price are as follows:
Returns must be made with the original box. Returns of used, damaged products or products that have lost their resalability due to damage to their original box are not accepted. If the product complies with the return conditions, the return process is initiated. When the return is approved, the buyer will be contacted via the registered e-mail address and the payment will be deposited back into the account. These periods are at most ten days from the date of notification.
Return address: Yakuplu Mh. Beysan Industrial Site Birlik Street No:28 Interior Door:1 Beylikdüzü/İstanbul
Phone: 444 1 431 (From anywhere in Turkey without dialing area code)
The refund amount is transferred to your account after the products reach the warehouse and their compliance with the return conditions is checked. Depending on your bank, it may take a few days to see your refund on your credit card or account. You can follow up from your bank.
